Shipping Policy

Thank you for shopping with Forever U. We are committed to delivering your order safely and efficiently.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery time for orders is 7–11 business days depending on your location and courier services.

Please note that delivery times may vary during busy seasons, promotions, or unforeseen courier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location.

Free shipping promotions may be available from time to time.

Order Tracking

Once your order has been shipped, a tracking number will be sent to your email or phone number so you can track your package.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Forever U is not responsible for delays or lost parcels caused by incorrect or incomplete address information.

Lost, Delayed, or Damaged Orders

If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery so we can assist you.

Contact Us

For any shipping questions or support, please contact us:

Email: support@foreveru.co.za
Store Name: Forever U

Thank you for choosing Forever U 💖